Quick Guide

4 steps to build and deploy your AI chatbot on X3.

Prerequisite: Sign in or create an account before starting.

1
Step 01

Navigate to Agents Page

  • Go to Agents from the dashboard
  • Pick a template or click Custom
  • Click Next to proceed
Main page with template and custom options
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Choose a template or click Custom to describe your agent

2
Step 02

Enter Agent Details

  • Enter Agent Name and Role
  • Choose a template: General AI, Customer Support, or Sales
  • Or write your own custom instructions
  • Use Refine with AI to improve instructions automatically
Create agent with refine options
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Enter agent details and refine with AI

Tip: You can edit name, role, and instructions after creation.

3
Step 03

Upload Knowledge Base

Add your training data using any of the three source types below.

AFiles

  • Upload PDF, Word, or text files
  • Drag and drop or click to browse
Upload files to train your agent
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Upload files by dragging and dropping or browsing

BText

  • Copy and paste content directly into the textbox
Paste text content as a data source
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Paste text content directly as a knowledge source

CWebsite

Paste any website link you want, then click the Add URL button.

Add website URL as a data source

Enter a website URL and click Add URL

A website preview will appear. Remember to tick the Multi-page crawl checkbox beside the Add URL button to crawl linked pages.

Once you have finished adding all your data sources, click the Create Agent button.

Click Create Agent to finish

Click Create Agent when all sources are added

Tip: You can add or remove sources after creation.

4
Step 04

Create & Monitor Progress

  • Click Create - agent is ready in seconds
  • Progress bar appears in the bottom-right corner
  • Processing runs in the background - keep using the dashboard
  • Once complete, your chatbot is live
Agent creation in progress with embedding progress bar
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Progress bar shows embedding status in real time

Completed AI agent ready to use
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Your AI chatbot is ready

  • Return to Agents page to manage all agents
  • Edit, delete, or create more agents based on your credits
Agents page showing all AI agents
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Manage all your AI agents from one place

Done! Head to Playground to test, or Connect to embed on your website / WhatsApp.

Deleting an Agent

If you want to delete any agent you have created, go to your manage Agent dashboard (click Agents from the left-hand side navigation bar).

Agent dashboard with agents listed
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Navigate to the Agents dashboard to manage your agents

Look for the agent you want to delete, click the 3 dots option button on the top right of the agent box, then select Delete.

Confirm delete pop-up dialog
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Confirm deletion by typing 'confirm delete'

A pop-up will appear - please enter 'confirm delete' to delete the AI Agent.

Ready to build your AI chatbot?

Follow the steps above and have your first agent running in minutes.

Go to Dashboard